Welcome to all prospective volunteers. In order to stage this wonderful event that showcases our local talent we really need people like you. Each day of the eisteddfod there are three sessions and at each session we require an average of 16 volunteers to fill the positions that ensure the smooth running of the eisteddfod and the best possible performance experience for our competitors, their families and teachers.
If you are interested in becoming a volunteer all you need to do is contact the Mildura Eisteddfod Society on : 0429 481 898. We will take your details and pass them to our volunteer co-ordinator. You will then receive a copy of the volunteer manual which contains all of the information you will need to know to volunteer at the Mildura Eisteddfod.
General duties of a volunteer
Volunteers will be greeted by the Volunteer Co-ordinator or Site Manager upon arrival at the Volunteer hub (see ‘venues’ for details). All volunteers need to sign the ‘Sign In’ book when they arrive at the venue and sign out when they leave. All volunteers will need to collect and wear a name badge. They will need to check the white board for their name and the volunteer position they are assigned to, then collect the items needed to carry out their position which will usually include a programme and or an instruction book; Ushers and Stage Manager will need a torch; and volunteers are encouraged to take a bottle of water (provided). Ushers and Stage Manager will be required to attend a Front of House Safety Briefing while other volunteers are orientated to their positions. Volunteers are encouraged to put any feedback into the ‘Feedback Book’ at the end of each session.
The Mildura Arts Centre prefer that volunteers in the position of Theatre Attendant/Usher wear black. At the Eisteddfod the auditorium is not blacked out for ease of audience movement so neat casual clothing of any colour is perfectly suitable to wear for any volunteer position. Footwear that is low or flat heeled is mandatory with the exception of the volunteer in the Compere position. It is preferable that footwear has a closed toe and heel.
All volunteers are encouraged to take a break from their volunteer duty whenever they require one. In some positions you may need to have your position covered by someone else while you take a break. Volunteers in the positions of Stage Manager, Digital Number Display Operator, Compere, Theatre Door Keeper and Scribe will be offered a refreshment and the opportunity to take an amenities break approximately half way through the session. Volunteers in these positions may request additional breaks and will have their positions filled by the Site Manager at these times. Volunteers in the Theatre Attendant/Usher positions may take a break when required but will need to alert another attendant or the Site Manager to cover their position. All other volunteers may take rest breaks and help themselves to refreshments at any time.
Volunteer Rights and Responsibilities
The Mildura Eisteddfod is largely staffed by volunteers. The Committee of Management of the Mildura Eisteddfod Society comprising of 12 members are all volunteers with one paid Administrator / Secretary position. All workers who are at the Eisteddfod event are volunteers. Each venue also has paid staff who may assist at the Eisteddfod event.
Volunteers can expect to:
– Work in a supportive environment
– Be respected as a volunteer and be treated accordingly
– Work in a healthy and safe environment
– Work within their comfort level
– Take breaks as required
– Be adequately covered by insurance
– Be given information about the organisation
– Be made aware of the volunteer policy and other policies that affect their work.
– Have a position description and agreed volunteer hours
– Be provided with sufficient training to do their task in a healthy and safe manner.
– Have their complaints and suggestions heard
– Receive support from the Committee to resolve conflict.
– Have their personal information held confidentially.
– Be reimbursed for out-of-pocket expenses where possible.
Volunteers have the responsibility to:
– Be reliable and punctual
– Respect confidentiality and privacy
– Be loyal and committed to working for the organisation
– Be prepared to follow policies and procedures of the organisation
– Be supportive of co-workers
– Support our competitors, their families and teachers in a cheerful, helpful, and respectful manner
– Carry out the agreed volunteer position and hours of work
– Be willing to be briefed by Mildura Arts Centre Front Of House staff or MES Committee on safety and position descriptions before beginning their session
– Accept support and supervision when required
– Inform the organisation when they are not able to volunteer
Management of the Mildura Eisteddfod
The Mildura Eisteddfod is held in June each year. The timing of the event is designed to work around the local music and performing arts calendar which includes music and performance exams and concerts. The Mildura Eisteddfod runs for an average of 3 weeks and culminates in a Gala Showcase Concert at which various scholarships are presented to competitors of the Adjudicators choosing.
The Mildura Eisteddfod event currently runs for an average of 18 days of competition. Each day is divided up into 3 sessions:
- Morning beginning 9.30am – 12.30pm
- Afternoon beginning at 1.30pm – 4.30pm
- Evening beginning at 7.30pm – 10.30pm
Volunteers are expected to be at the venue 45 minutes prior to the start of the session so that they can be briefed by staff and orientated to their positions ahead of the arrival of competitors and audience.
Management of Competitors
When competitors arrive at the Eisteddfod venue, the competitor or their representative (e.g. parent or teacher) are expected to report firstly to the registration desk located in the foyer of the Eisteddfod venue. This needs to occur at least a half hour before commencement of the section they are competing in. At this time they also hand in their sheet music or script for the adjudicator, or backing music track for modern vocal sections. When the competitor has reported they are asked to proceed to the backstage or competitor waiting area (see venue details for location). Here they will be marked off in a program by a backstage door attendant or competitors controller at the waiting area. Competitors who belong to school groups usually do not report individually but are reported as present to registration by a school representative (usually their teacher). Some competitors (mostly vocal and dance) will require to use the dressing room areas to prepare for their performance. For busy sections that may involve many group performances, schools will be allocated dressing rooms. The Back Stage Door Attendant will inform the groups of their allotted dressing room.
Competitors may then wait in the dressing rooms, the competitors marshalling area, or the auditorium until about 15 minutes prior to the start of their section when they will need to be called by the competitor’s controller to the marshalling area and wait to proceed to the side stage area. Once side stage competitors will be seated in order of appearance (if appropriate) until it is their turn to perform, at which time the stage manager will call them up to prepare to walk on stage as soon as they are announced by the compere. After their performance, competitors are free to join their families or school groups in the audience. Younger children will be ushered to the door of the auditorium unless they have been given instructions by parents to wait backstage to be collected.
The exception to this procedure is the Choral and Verse Speaking Choir sections and some School Dance sections who are seated in the audience until they are required to perform at which point they are ushered from the audience on to the stage and back again after their performance.
Volunteers in charge of competitors are requested to remind competitors of the safety rules if they are seen not following them (see OH&S section on competitors). Volunteers are expected to speak to Competitors in a respectful manner and not use a raised voice. Volunteers are also requested not to have physical contact with competitors. If a competitor behaves inappropriately and will not follow a volunteers instructions then the volunteer is expected to report the incident to the Site Manager for follow up.
The Mildura Eisteddfod Society does not take responsibility for children in the backstage area until they enter the side stage area waiting to perform. This is the only area parents/teachers are discouraged from being due to space restrictions (dance teachers excepted). Parents or teachers are responsible for children up until that point and so are welcomed and encouraged to be in the back stage areas.
Management of Audience
Audience members are managed mostly by volunteers in the Theatre Door Attendant, Theatre Attendant/Usher and Compere positions. Audience members who may require further assistance or who may not be willing to follow Eisteddfod rules may be further attended to by the Mildura Eisteddfod committee member acting as Site Manager for the session, or by the Front of House Manager employed by the venue.
*working with children check required
SITE MANAGER *
The site manager is a member of the Mildura Eisteddfod Committee. They are responsible for the overall co-ordination and continuity of the eisteddfod event. This includes liaising with venue front of house staff, committee and volunteer personnel in their various positions; ensuring all volunteers have attended required safety inductions, orientating volunteers to positions as required; coordinating staffing movements or changes; ensuring safety requirements are being followed; and assist with volunteer wellbeing.
Site Managers are responsible for dealing with unresolved enquiries or issues from competitors and the public. In an emergency the Site Manager will liaise with the venue staff to ensure a coordinated response to the emergency.
STAGE MANAGER *
The Stage Manager is responsible for the smooth running of the back stage activities and competitors. The Stage Manager will coordinate with the Competitor Controller(s) to facilitate the feed of competitors for continuity of eisteddfod sections, coordinate with volunteers in charge of props or curtain drops to ensure competitors performance needs are met, and ensure the wellbeing of the competitors whilst they are side stage awaiting their opportunity to perform. Stage managers are also responsible for promoting the safety and wellbeing of all stage area personnel and competitors.
In the event of an emergency stage managers need to facilitate an immediate response by sending for personnel to deal with the emergency, instructing the compere to make any necessary announcements, and facilitating the evacuation of the stage and back stage area if necessary.
COMPETITOR CONTROLLER *
Competitor Controllers are responsible for collecting competitors from dressing rooms and the holding room and organizing competitors to go on stage in order of appearance in the program. Depending on the program, there may be more than one Competitor Controller who will coordinate amongst themselves to ensure the smooth passage of competitors to the side stage area. Competitor Controllers liaise with the Back Stage Door Attendant for numbers of competitors who have presented back stage and who are registered as performing. If registered competitors are absent from the back stage area at the time they are called up to move to the side stage area, the Competitor Controller will alert the Stage Manager. Once in the side stage area, the Competitor Controller will seat competitors in order of appearance in the program and coordinate with the Stage Manager for competitors to feed on to the stage when it is their turn to perform. Competitor Controllers are responsible for supervising the overall wellbeing of the competitors and alerting Stage Manager / Site Manager if there are any issues that may affect a competitor’s performance.
In the event of an emergency, Competitor Controllers need to follow directions from and assist the Stage Manager.
PROPERTIES MANAGER *
The Properties Manager is responsible for storage and handling of all competitor’s props including placing them on stage. Competitors use props for some dance, music theatre and drama sections. A Properties Manager will be rostered to work for these sections. The Properties Manager checks with each competitor in the section to ascertain if they have props and will collect them, place a post it note which states the section and competitor number belonging to the prop, and place them in a designated holding area. It is then the responsibility of the Properties Manager to place the prop on stage as guided by the competitor just prior to the competitor’s performance and remove the prop after the performance is completed. Both of these tasks are usually done behind the front curtain therefore the Properties Manager and the Curtain Operator need to coordinate to ensure the smooth and expedient transition between competitors. Properties Managers are expected to follow the guidelines for safe manual handling as detailed in this booklet.
CURTAIN OPERATOR *
The Curtain Operator is responsible for the opening and closing of curtains between competitors depending on competitor needs. Curtains are generally only closed for performances that require a large set up such as large instrumental groups, for Vocal Music Theatre, and Demi Character or group dance items. These disciplines are all run from the Mildura Arts Centre (MAC). The curtains at the MAC are designed to open from side to side or up and down. Most volunteers would be strong enough to open the curtains from side to side but only volunteers with substantial upper body strength are able to raise and lower the curtains. Before each section begins, Curtain Operators will need to consult with the competitors as to their curtaining requirements and mark this down in their program or running sheet using arrows to indicate open or closed . Curtain Operators may also work with Props Managers to gather this information and coordinate the competitor’s performance needs.
THEATRE ATTENDANT / USHER
Ushers are responsible for assisting audience members with finding seats and assisting with general enquiries.
Ushers are expected to remind audience members of Eisteddfod rules if these are not being followed (such as switching off mobile phones, not speaking during performances and no photography). Food and drinks are allowed in the Mildura Arts Centre Theatre. If there are ongoing issues with following Eisteddfod rules, or an audience member is in need of assistance that the Usher cannot provide, Ushers may call on the Eisteddfod Site Manager or Venue staff to deal with the issue. At Mildura Arts Centre please refer to the Front of House Officer in the first Instance.
During quieter sessions some Ushers may be asked to take on dual roles such as acting as inside door keeper or prize record book Keeper. Ushers will attend a safety briefing 45 minutes prior to the start of the session where they will be instructed on general emergency procedures and advised of any special considerations (such as where audience members are permitted to sit). In an emergency evacuation Ushers are responsible for assisting to clear the auditorium.
Ushers are requested to wear flat shoes that are comfortable and have closed toes.
Ushers must stay in the auditorium until the session has concluded.
Ticket Seller volunteer is responsible for selling tickets and programs. The Ticket Seller volunteer will be given a float and directed to a ticket sales table that is set up with signage of the variations in ticket prices. Ticket Sellers are required to mark the sale of tickets and programmes on a sheet for reconciliation by the Treasurer. Ticket Sellers are requested to inform volunteers on the Registration table if they require a break so as to not leave the table and float unattended.
The scribe is the aid to the adjudicator and sits with the adjudicator during the session. The scribe is expected to sort the session critique sheets and any music so that they are in order of appearance and hand them to the adjudicator. Some adjudicators (generally for dance) prefer that the scribe takes dictation of their notes for the competitor. The scribe is expected to answer the adjudicator’s queries wherever possible or seek out the information requested. The scribe is also expected to take photos of the presentation of special awards during the eisteddfod with the Eisteddfod camera. The scribe will have a manual to work from and is expected to ensure that the adjudicator remembers to select competitors for general awards, gala showcase concert performers and scholarship recipients all of which are detailed in the manual.
PRIZE RECORD BOOK KEEPER
The Prize Record Book Keeper is responsible for recording session details such as the place getters in each section, the start and finish time of each section, the start and finish time of each adjudication, and how many people were present on stage during each performance. These figures assist us in our preparation each year in terms of timetabling and accommodating competitors. During quieter sessions this position may be given to an Usher.
THEATRE DOOR KEEPER
The Theatre Door Keeper controls the flow of audience during eisteddfod sections. Audience members are not permitted to enter or leave the auditorium while a competitor is performing. At the Mildura Arts Centre theatre a screen televising the stage is located above the door allowing the Door Keeper to see when competitors have started and finished their performances. When competitors are not performing Door Keepers open the doors to the auditorium allowing audience in. The compere will announce the next competitor which is the cue for the door keeper to close the door and refuse entry. Door keepers are also requested to check tickets from audience members as they enter and will need to familiarize themselves with the various ticket types (see section on ticket prices).
The Time keeper is responsible for ensuring that section items with time limits do not go over the designated time. The Time Keeper is allocated a stop watch and post it note pad on which to write down the amount of time a competitor exceeds the allowance by. The Time Keeper speaks to the Adjudicator Scribe prior to the beginning of the session to discover how the Adjudicator would like to know when a competitor has exceeded their time allowance. Some Adjudicators like the Time Keeper to tap them on the shoulder or hand them a note at the time of exceeding the limit and others prefer to be notified when the competitor has finished performing.
REGISTRATION DESK ATTENDANTS
Registration desk attendants are responsible for registering competitors and organizing section running lists / adjudicator copies and coordinating CD / Backing Track transfer to CD Operator. This position requires volunteers who are confident in their ability to use a computer to access the data base that competitors are registered on and to confidently deal with the public. Registration desk attendants need to answer enquiries from Eisteddfod patrons and instruct competitors regarding their registration requirements. Training is provided for this position which may continue over a few sessions and information is also provided in a Registration manual. Volunteers with previous experience in administration would be well suited to this role.
BACK STAGE DOOR ATTENDANT *
The Back Stage Door Attendant is responsible for checking off all competitors in the program as they enter the backstage area, and directing competitors to appropriate dressing rooms as advised. The Back Stage Door Attendant is seated at a table in the corridor facing the Back Stage Door and is expected to greet competitors and their representatives, check that they have registered in the foyer, advise them of the location of appropriate dressing rooms or warm up areas if required and the procedure for being called on to stage. The Back Stage Door Attendant marks the competitors as being present and checks the list against the registration sheet for discrepancies. They will also advise the Competitor Controller of any competitors who have not presented backstage but are noted as being registered so that the Competitor Controller may take steps to locate them.
DRESSING ROOM SUPERVISORS *
Dressing Room Supervisors are responsible for ensuring Eisteddfod patrons using the dressing rooms follow safety procedures and rules such as keeping the noise levels down and no photography. The Mildura Eisteddfod committee create a space each year for photography so that competitors may safely take photographs without imposing on other’s privacy. A monitor is located in each of the dressing room areas so that Dressing Room Supervisors may view the performances on stage. Dressing Room Supervisors may also enjoy bringing a hobby such as knitting or something to read.
DIGITAL NUMBER DISPLAY OPERATOR / COMPERE ASSISTANT
The Digital number display operator is responsible for changing the numbers on the digital display which indicate the section and competitor numbers currently performing. A moderate degree of confidence in using computers is required for this position and training is provided as well as point by point written instructions. At some venues the digital number display facility is not available. In this case the manual number display system will operate which involves placing numbered cards on a display frame to the side of the stage or performance area.
The Compere is required to make announcements and inform the audience about the Eisteddfod program. The Compere introduces the competitors by name and makes announcements throughout the session. A manual is supplied for this position which details the procedure for each session, information about special awards, and announcements that can be made throughout the session while waiting for the Adjudicator to complete his adjudication.
The duty of the Refreshment volunteer is to prepare tea/coffee etc and take to the Adjudicator and volunteers who are unable to leave their positions to serve themselves. The Refreshment volunteer is also expected to offer to relieve the ushers so that they may take a short break if audience numbers do not allow them to leave their positions. An urn and supplies including snacks are located in the volunteer hub at the Arts Centre as well as a list of tea/coffee preferences for volunteers and Adjudicator. The Refreshment volunteer is only required to work for a half hour approximately half way through the session and so is a good position for volunteers who only have a short time to spare or who may live close to the Mildura Arts Centre.
Variations on Volunteer positions
While the Mildura Arts Centre is where the majority of Eisteddfod sections are held, the primary school choral sections are held at St. Joseph’s college stadium and the speech and drama sections are held at Trinity Lutheran College as these venues are more suitable to the needs of those disciplines. Each of these venues require different staffing collaborations to suit the venue and needs of the discipline.
ST JOSEPH’S COLLEGE STADIUM
At St. Joseph’s College Stadium the positions of Back Stage Door Attendant, Dressing Room Supervisor, Refreshment Volunteer, Properties Manager and Stage Manager are not required. Approximately 8 Ushers are required who may also double as Competitor Controllers as all competitors are sitting in the audience. School busses arrive at the venue and are greeted by designated Ushers who will show them to their allocated seats. Other Ushers will guide audience members into the area set aside for them. On this day the session begins at 10am and continues until finished (usually around 2pm).
TRINITY LUTHERAN COLLEGE
At the Trinity Lutheran College the Back Stage Door Attendant and Properties Manager are not required. The Stage Manager will work together with the Competitor Controller to manage the props. The Competitor Controller will also be able to supervise the Dressing room if required. Ushers will also be Competitor Controllers during the first sections of the day which are always verse speaking choirs and these competitors are seated in the audience. As soon as these sections are finished only one Usher is required who will also man the hall door nearest the stage.
Working with children checks
The Mildura Eisteddfod Society encourage all volunteers to apply for a Working With Children’s Check. A Working With Children’s Check (WWCC) is required for all backstage positions where volunteers may have unsupervised access to children. The WWCC is free to volunteers. The application form is available only online and must be completed online before printing it out and sending along with an approved passport photo by mail to receive your WWCC card. Our Administrator Assistants Paula Kalms and Melissa Chamberlain are also available to assist anyone who requires help to complete the form online by providing them with the details required. Paula or Melissa can be contacted on the Mildura Eisteddfod mobile: 0429 481 898.
In April all volunteers will receive a letter asking for an expression of interest in volunteering for the Eisteddfod with the dates and times of sessions that volunteers are needed for. Volunteers are requested to fill out the form indicating their availability. Once the Volunteer Coordinator has completed the staffing roster, volunteers will receive a schedule of the dates and times they are rostered on to work.
If volunteers are not able to work on the rostered day they will need to contact the Volunteer Coordinator or phone the Mildura Eisteddfod Mobile to advise so that a replacement can be found. Volunteers should contact:
- The Volunteer Coordinator if giving a day’s notice of inability to work.
- The Mildura Eisteddfod Mobile if giving less that a day’s notice of inability to work.
Ticket prices to the Eisteddfod are as follows:
Session Ticket – $6
Day Ticket (3 sessions) – $15
Season Ticket – $35
Aged Pensioner Season Ticket – $15
Teacher’s Season Ticket – $25
Children Over 5 – $2
Competitors and Children Under 5 – Free
Mildura Eisteddfod Policies relevent to Volunteers
Complaints and compliments regarding the Eisteddfod event can be made to any Eisteddfod volunteer who will endeavour to address the issue or find an appropriate person to address the issue. If the issue remains unresolved the complainant will be requested to put the issue in writing and address it to the President of the Eisteddfod committee. The complaint will be considered and a response formulated at the Committee of Management meeting that immediately post-dates the Eisteddfod Event.
Every Volunteer will be fully and safely inducted into their volunteer position. Volunteers who are unsure of the requirements of their position will be supervised until confident to carry out the necessary tasks. Volunteers will not be requested to carry out tasks that knowingly place them at risk of injury, or that they are not comfortable participating in. Volunteers are encouraged to discuss the requirements of their position with the Volunteer Coordinator or Site Manager if more information is needed.
All information collected by the Mildura Eisteddfod Society during the process of engaging Volunteers is kept confidential and is not given out to any other person or organization. If the MES are advised that a Volunteer is no longer available then their information is destroyed. If the MES do not hear from a Volunteer for a period of 3 consecutive years then their information is destroyed.
The Mildura Eisteddfod Society are covered by a $20 000 000 public liability insurance. Volunteers up to the age of 85 are also covered by insurance.
Mildura Arts Centre
Mildura Arts Centre (MAC) is located at 199 Cureton Avenue Mildura. Phone: 5018 8330. The venue has a front entrance to the foyer area located on Cureton Avenue, and a back entrance to the back stage/dressing room areas located in the back car park of the building. All volunteers are requested to enter through the back entrance and proceed to the ‘Volunteer’s Hub’ following the signs. The Volunteer Hub contains facilities to make a cup of tea or coffee, a supply of bottled water and snacks. The MAC has a ramp access to the back stage door and also from the foyer to the auditorium door. A cafeteria is also located in the foyer and is open during the Mildura Eisteddfod sessions where refreshments and light lunch can be purchased.
Trinity Lutheran College
Trinity Lutheran College (TLC) is located at 920 Fifteenth Street Mildura. Phone: 5023 7013. The venue for our Speech and Drama sections is their Sunset Hall which is located to the right of the car park at the front of the venue. Volunteers are requested to enter through the front door entrance and proceed up the passage way where they will find the volunteer table and competitor registration area. Parking at the venue is located along Fifteenth Street or Pedeleure Avenue. The Cafeteria at the school can prepare food if it is ordered in the morning. Otherwise there is a service station within walking distance from the school.
St Joseph’s College Stadium
St Joseph’s College Stadium (SJCS) is located on the corner of Eleventh Street and Riverside Avenue (formally known as the Bendigo Bank Centre). Phone: 5018 8000. There is car parking at the side and rear of the building but access is only through the front entrance located at 169 Riverside Avenue Mildura. The Stadium is currently being utilized by St Joseph’s College as a school site for their year 8 students so Volunteers need to be mindful that classes may be in progress. When entering through the front entrance glass doors, proceed straight ahead where you will see the Eisteddfod registration and ticket sales table and you will be directed to the Volunteer Coordinator. Refreshments and lunch may be purchased diagonally across the road at Cowards West Bakery Café.
Occupational Health and Safety
During the Eisteddfod Event, every volunteer is responsible for following OH&S policies and procedures. This includes notifying others if they are acting in a way that puts their safety at risk and if necessary notifying the Site Manager or the venue Front of House Manager. OH&S is not only about physical safety but also about the wellbeing of people and their right to participate in and enjoy their Eisteddfod experience.
Competitors and their supporters are required to obey the following rules in the interests of their own and others safety:
- No running anywhere in the venue.
- Speak in a quiet voice while in the backstage areas (including dressing rooms) so as not to detract from the performances onstage.
- Not speak at all in the side stage area unless requested by Eisteddfod personnel.
- No photography in the dressing rooms. The Eisteddfod Society provide an area at the MAC for photographs.
- Be respectful to Eisteddfod Volunteers and other Competitors.
- Not speak to the Adjudicator during competition.
Audience members are expected to obey the following rules in the interests of their own and others safety:
- No running anywhere in the venue.
- Sit in the allocated seating area.
- Refrain from speaking while a performance is onstage (audience may speak between items of performance).
- Not shout out or make abusive comments at any time.
- Not stand during performances or move from their seats during performances (mothers of young children needing to expediently exit the auditorium excepted).
- Not use their mobile phones or other electronic devices.
- Photography and video recording is not allowed as this is a copyright and privacy infringement.
- Be respectful to Eisteddfod Volunteers and other audience.
- Not speak to the Adjudicator during competition.
During the Eisteddfod event some manual handling may be required particularly in the music theatre or dance sections that use props. At all times it is important to think about your health and safety when taking on any volunteer tasks so planning the task is essential to a safe outcome.
In the case of a medical emergency volunteers should only assist if it is safe to do so. Volunteers need to notify the Eisteddfod Site Manager and/or the Mildura Arts Centre Front of House Manager of the nature of the emergency who will ensure that Ambulance are contacted if necessary. Volunteers who have medical training or a first aid certificate can assist the affected person according to their knowledge and capacity. Volunteers who have medical training or a first aid certificate are requested to notify the Volunteer Co-ordinator when signing on for work so that their name can be recorded on the volunteer board as being able to assist in the case of a medical incident. A first aid kit is located at Registration in all venues and also in the Volunteer Hub at the Mildura Arts Centre. Ice packs are also located in the fridge at each venue.
Each venue has an evacuation policy which volunteers will find printed on the back cover of the Eisteddfod program given to them and in the volunteer manual.
Feedback to the Mildura Eisteddfod
The Mildura Eisteddfod Society welcomes all feedback regarding the Mildura Eisteddfod. All suggestions for improvements, complaints and compliments are taken seriously and discussed at our annual debrief meeting following the Eisteddfod event. As a volunteer you may like to offer suggestions as to how your experience of volunteering can be improved, or how the management of the competitors and audience can be improved.